Telemedicine

Breastfeeding and lactation visits are best done in-person. Nothing quite compares to being with a dyad in the same room to observe the nuances of mother-baby interactions. When that is not possible, we can schedule an appointment via telemedicine. Telehealth is not a substitute for emergency care or comprehensive in-person medical evaluation when clinically indicated.

What to expect at a Telemedicine Visit: 

- Duration: 1/2 to 2 hours

- Must be done synchronous (face-to-face) via audio and video 

- Use a fully charged cell phone 

- During breastfeeding observation, it is ideal to have a trusted second person in attendance to move the camera to allow for different views.

- Accurate measure of breast milk intake is not possible without a lactation scale.

- Precision examination of the dyad is not possible during a virtual visit.

- Internet drops, audio lag, or video bugs can disrupt the call and delay care.

- HIPAA compliance not guaranteed

- Telehealth continues to be covered by most insurance policies but it is important to confirm that benefit with your carrier.